Shipping Policy
At My Store, we understand the importance of timely and reliable shipping when it comes to online shopping. That's why we have implemented a shipping policy that ensures your orders are delivered to you in a prompt and efficient manner.
Shipping Methods:
We offer various shipping methods to cater to your needs. Whether you prefer standard shipping or expedited delivery, we have options available to suit your preferences. Our shipping methods include:
- Standard Shipping: Our standard shipping option ensures that your order will be delivered within 5-7 business days.
- Express Shipping: For those who need their items sooner, we offer express shipping. With this option, your order will be delivered within 2-3 business days.
- International Shipping: We also provide international shipping for our customers outside of the United States. Please note that international shipping may take longer due to customs clearance procedures.
Shipping Costs:
Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. During the checkout process, you will be able to view the shipping costs associated with your order before making a payment.
Order Processing Time:
Once your order is placed, our team works diligently to process and prepare it for shipment. Most orders are processed within 1-2 business days. Please note that during peak seasons or promotional periods, order processing may take slightly longer.
Tracking Your Order:
We provide tracking information for all orders. Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate its arrival.
Delivery Time:
The delivery time of your order depends on the shipping method selected and your location. While we strive to deliver your items within the estimated timeframes, please note that unforeseen circumstances such as weather conditions or logistical issues may cause delays.
Undeliverable Packages:
In the event that a package is deemed undeliverable by the shipping carrier, we will contact you to resolve the issue. Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delivery complications.
Shipping Restrictions:
Some items may be subject to shipping restrictions due to their size, weight, or content. If any restrictions apply to your order, we will notify you promptly and provide alternative options if available.
Customer Satisfaction:
Your satisfaction is our top priority. If you have any questions or concerns regarding your shipment, please don't hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with us is a positive one.
Thank you for choosing My Store. We appreciate your business and look forward to serving you with our high-quality sportswear and exceptional shipping services.